Seniors Outreach - For Family Physicians and Community Health Care Providers

Provided by Island Health

Seniors Outreach is available to support family physicians and community health care providers when a senior needs further assessment and treatment, or to investigate abuse.
Seniors Outreach is an intake service available to support family physicians and community health care providers when a senior needs further assessment and treatment. The intake liaises and provides navigation support based on what the patient's needs are, and can advise what services, assessments, and treatments would be beneficial in areas such as mental health and substance abuse, age-related conditions and other concerns. Seniors Outreach Teams do not do hands-on assessments or treatments, but may be responsible for investigations of abuse and neglect.

Please contact a Community Access Centre for more information:
Victoria Community Access Centre for South Island - all communities south of Mill Bay, including Greater Victoria, the Southern Gulf Islands and west to Port Renfrew.

Nanaimo Community Access Centre for Central Island - all communities from Mill Bay to Deep Bay, including Gabriola Island, and from Parksville on the east coast to beyond Tofino/Ucluelet on the west coast.

North Island Central Intake for all communities north of Deep Bay, including the Mt. Waddington Regional District and the mainland area adjacent to it.

How To Access This Service
Step 1: Contact your regional community access centre (see below)
Step 2: A Community Access Intake Clinician will conduct an Initial Clinical Assessment
Step 3: A health professional will work with you to develop a care plan to meet your needs.

Website: https://www.islandhealth.ca/learn...

250-739-5749 (Nanaimo Community Access Centre)

Toll Free: 1-877-734-4101

250-331-8570 (North Island Central Intake)

Toll Free: 1-866-928-4988

250-388-2273 (Victoria Community Access Centre)

Toll Free: 1-888-533-2273

Service is available in English.

Cost: No cost

Referral options:

  • Physician or nurse practitioner referral
  • Health professional referral

Details: Call your local Community Access Centre (see link above)

Associated Programs/Services

Also offered by Island Health:

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Availability

Service area: Island Health Area

Service Types Provided
Abuse / Neglect
Addictions / Substance Use
  • Access / Intake for Health Authority Addiction Services: Access / Intake for Addiction Services (Adult) and Access / Intake for Addiction Services (Older Adult)
  • Outreach Services
Mental Health - Adult & Senior
Seniors Services
  • Access / Intake for Mental Health or Addiction Services: Access / Intake for Addiction Services (Older Adult)
  • Elder Abuse
  • Outreach
Ways to Access
  • Provided at multiple locations

The listing of this service in Pathways is not a recommendation or endorsement by Pathways.

Pathways does not provide medical advice. If you have an emergency please call 9-1-1. If you require assistance navigating services please call 8-1-1.

For general inquiries or for assistance, please email us:

community-services@pathwaysbc.ca

If you are requesting clinical access to medical Pathways, please provide the following information via the email above:

  1. First Name
  2. Last Name
  3. Email
  4. In which city/town do you work?
  5. What is your role? E.g. Family Physician, Office Staff, Medical Resident
  6. Employer Name (for office staff)
  7. Office Phone

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